Environmental Policy

Environmental Policy

MyLife Home Care

We are an environmentally conscious company and as such we acknowledge the potential environmental impact that the management and delivery of our care and support services may have on the environment. This policy has been endorsed by the Managing Director of the Company who gives their full support to its implementation. The Managing Director is responsible for ensuring that it is communicated, understood, implemented and maintained at all levels within the Company.

We are committed to the prevention of pollution and continual improvement of our environmental performance as required by the Government Energy Savings Opportunities Scheme (ESOS) who require larger businesses to report our energy use. This is communicated throughout the Company and to our clients as appropriate.

Registered Address

CSN Care Group Ltd. t/a MyLife Home Care

Unit 4 Rankin House, Murdoch Court
Roebuck Way, Knowlhill, Milton Keynes

Registered in Scotland
Company Number: SC617634
VAT Registration Number: 312662526

As A Company

MyLife Homecare

As a Company, we are committed to ensuring that we:

  • Comply with all environmental legislation, using codes of practice and guidance produced by regulatory bodies to assist where appropriate;
  • Provide all employees with the necessary resources, equipment, information, instruction and training to fulfil the requirements of this policy, appropriate with their role;
  • Continually look to make the best use of technology to minimise the use of paper and reduce waste;
  • Work towards developing an informal environmental management system based on legal requirements and in accordance with other health and safety and quality procedures;
  • Strive to integrate the environmental best practice into our business operations;
  • Prevent pollution to the environment by ensuring that we appropriately co-ordinate business mileage so as to maximise fuel efficiency and prevent pollution;
  • Minimise waste to landfill by reducing our waste generation and by segregating and recycling waste where economically and operationally feasible;
  • Ensure that the environment is considered in the procurement of goods and services;
  • Give appropriate consideration for the environment in the services we provide to our service users and other customers.

We have a complaints logging system to record your complaint and assign it to the most relevant member of the care watch team to investigate. You will receive either a phone call, email or a letter within 3 working days, after contacting us, with an offer of a home visit so that we can discuss your concern and work together to resolve the matter.

Thank you for caring enough to give us the chance to improve.